The role
We are looking to employ an Administrator within our Rural Land Management department based in Norwich.
The ideal candidate should be enthusiastic, professional and well organised and should possess excellent communication and interpersonal skills. In addition, the ability to build and maintain goodwill, confidentiality and trust with prospective and existing clients is essential, as is the ability to build a good working relationship with the company’s Client on Boarding and Compliance teams.
In this role you will be:
• Answering calls to the land management general number and transferring them to the correct person, taking messages or assisting where possible
• General office maintenance/management including booking repairs via central, maintaining in-house H&S safety system (meridian). Quarterly office inspections to upload to system.
• Printer management including ordering and returning waste toners and raising faults with Xertec.
• Managing the hard copy folders, confidential waste and archiving system, including collections and returns.
• Raising purchase order numbers for office supplies/services. Monitoring stocks and re-ordering supplies. Coding and sending off AP invoices for payment
• General office admin including photocopying and scanning, and paying in cheques, and post.
• Producing mail merges, minutes, and file notes.
• Expenses claims for the team, booking train travel.
• Any other ad-hoc administration work.
• Initiating and collating information for AML/KYC checks,
• Creating new clients and jobs
• Assist with organisation of events.
• Keep up to date with company’s wider processes and notifying the team of changes.
• Create billing schedules for the team and amending fee flow forecasts. Raise fees/fee shares. Liaising with finance department, producing credit notes as needed. Producing debtors reports
• Running disbursements report, and identify rechargeable for billing. Coding and sending off disbursement invoices for payment.
• Assisting with professional jobs – such as valuations and compulsory purchase. EG – compiling appendices, proof reading reports, uploading to banking software.
Ideally you will be:
• From a property background and familiar with HMRC AML requirements and have proven experience in an AML administrative post.
• Advanced knowledge of MS Office: Word, Excel and Outlook
• Confidentiality
• Accuracy and attention to detail
• Excellent level of typing and IT skills with a full knowledge of Microsoft Office applications
• Able to work under own initiative
• Able to prioritise workloads
• Willingness to learn and embrace change
• Bright and positive attitude
• Accuracy and attention to detail
• Enjoys working as part of a team in an open plan office
• Well-presented and articulate
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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We celebrate diversity and support all our people to reach their potential, find fulfilment at work and use all their diverse ideas and skillsets to deliver for our clients now, and every day.
We are building an inclusive culture so that we offer a supportive workplace that drives innovation, creativity and results.
We take discrimination very seriously as an organisation, if you want to raise any concerns of discrimination or issues, please email hr.uk@realestate.bnpparibas
Our employee networks
We want to make a career at Strutt & Parker a fulfilling and enriching experience for people from all backgrounds.
We are committed breaking down barriers are driving positive change within our own organisation and our sector. We know that the only way to affect change is to act and we promise to take action.
To find out how we are making improvements towards building a more diverse workforce and an inclusive culture, download our combined Gender & Ethnicity Pay Report.
- 86% of employees feel that the company is an inclusive place to work at and supports diversity (gender, age, ethnic origins, disability, sexual orientation and identity)
- 80% of employees feel they are treated with respect
Community
We know how important it is to many of our employees to be able to give back to their communities by supporting charities through volunteering and fundraising.
Every member of staff has one day each year to volunteer, either through one of our events or in their local community, for a cause they are passionate about. For those raising funds, you may be eligible for BNP Paribas’ matched funding which could see your charity fundraising pot topped up.
Employee Networks
Everybody at Strutt & Parker has access employee networks that are open to all, and we encourage all people to collaborate and connect with each other:
- MixCity - gender equality network
- Ability Network - raises awareness of disability related issues
- Early Careers Network - provides support to employees in the early stages of their careers, engaging them to feel more connected with the business as well as creating a sense of community
- Pride - creating a supportive working environment where colleagues, customers and clients from the LGBT+ community feel safe, respected and valued by all
- Multicultural - focuses on creating an inclusive environment by recognizing and celebrating the diverse cultures and traditions of our workforce
- Parents & Carers - helps create an effective support infrastructure to working families